Frequently Asked Questions
Everything you need to know about shopping pre-loved classics.
How do you determine the condition of vintage items?
Each piece undergoes a rigorous inspection. We categorize items as Mint, Excellent, Very Good, or Good, and provide detailed descriptions of any visible wear or unique character marks.
How can I be sure the item will fit me?
Vintage sizing varies significantly by decade and brand. We provide exact flat-lay measurements (chest, length, waist, and rise) in every product description to ensure a perfect fit.
Are all items professionally cleaned before shipping?
Yes, all garments are steamed and sanitized. Sensitive fabrics are professionally dry-cleaned to ensure your vintage finds arrive fresh and ready to wear.
What is your return policy for vintage clothing?
Due to the unique nature of one-of-a-kind vintage items, we offer returns for store credit only within 14 days of delivery, provided the security tag remains attached.
How long will it take for my order to arrive?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery varies by destination.
Do you guarantee the authenticity of designer pieces?
Absolutely. Every designer item is authenticated by our in-house experts before being listed to ensure you are receiving a genuine piece of fashion history.